Returns & Refunds Policy

We will provide a refund for any item returned within 20 days. If 20 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Please also return the original packaging.

Non-returnable items: Gift cards

To complete your return, the first thing to do is send the mandatory team an email info@mandatorylimited.com and let us know that you plan to return the item. If you include Refund in the email subject this will also help us to quickly identify your request. When you are ready to send the item you will need to complete the attached form and return this with the item.

There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition, or damaged
  • Any item that is returned more than 20 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

When approved, your refund will be processed and a refund automatically applied to your credit card or the original method of payment, within a 28-day period.

Late or missing refunds (if applicable)

If you haven’t yet received a refund and have already checked your bank or credit card company then please contact us again via info@mandatorylimited.com

It can take some time before your refund is officially posted so it is a good idea to check more than once if the refund does not appear as expected.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@mandatorylimited.comand send your item to: Insert Shipping Address.

Gift

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Returns Shipping

To return your product,  please mail your product to: Insert Return Address Here

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping a valued item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Size Guide

Chapter Two

MDT SIZEXSSMLXLXXL
Body Lenght747678808284
Chest Circumference535659626568
Sleeve Length202122232425
Shoulder444750535659
MDT SIZEXSSMLXLXXL
Waist384042444648
Hip454749515355
Thigh303132333435

Chapter One

MDT SIZEXSSMLXLXXL
Body LenghtN/A7476788082
Chest CircumferenceN/A5356596265
Sleeve LengthN/A2021222324
ShoulderN/A4648505254
MDT SIZEXSSMLXLXXL
UK/USN/A3638404244
EURN/A4648505254
ITALYN/A4648505254
CHINAN/A170/92A175/86A175/100A180/104A108/108A

*All measurements above are in CM

Cut to be oversized. If you prefer a tighter fit we recommend you can choose the size below your usual size, although for us we think the oversize look carries the t-shirts best. Our Models are wearing size M and all 6’1 slender build. To help you get the look just right check the body length, chest and shoulder measures below to find the best fit for you.

How to mesure

To ensure the perfect fit, please take accurate measurements using a soft tape measure before purchasing. It may be helpful to enlist the aid of a friend or family member when taking these measurements.

1. Shoulder

For the shoulder measurement, place the tape measure at the tip of one shoulder and extend it across your back to the tip of the other shoulder, ensuring the tape measure is level and straight.

2. Chest Circumference

To measure your chest, pass the tape measure across your back, under your arms and over the widest point of your breastbone, keeping the tape measure level and parallel to the ground. Make sure the tape measure is snug against your body, but not too tight.

3. Body Lenght

To measure your waist, place the tape measure around your natural waistline, at the narrowest point. Make sure the tape measure is snug against your body, but not too tight.

4. Sleeve Length

To measure your sleeve length, keep your arm straight by your side and measure from the tip of your shoulder to the base of your thumb.

1. Waist

To measure your natural waistline, place the tape measure around the narrowest point of your waist, making sure it sits snugly against your body without being pulled too tight.

2. Hip

To measure your hips, place the tape measure around the fullest point of your hips, specifically around the hipbone. Make sure the tape measure is level and not too tight or too loose.

3. Thigh

To measure your thigh circumference, place the tape measure around the widest part of your thigh, making sure it is level and not too tight or too loose. It’s important to measure both thighs and take the average of the two measurements.